Thought this might be useful....from Volkswagen ID. buried deep in a thread. Might have been nice to email this to your customers or put in a FB group announcement.
Hello everyone,
The process that was described applied from July, 5th until August, 8th 2021 and exclusively for the members of the First Movers Club at that time.
Now, that the First Movers Club became the ID. Drivers Club and is open to all European ID. customers, we have started the rollout of the ID.Software2.3 for all.
The process is now different, as you do not longer have to reach out to us in advance. Instead, you have already received or will shortly receive an email (to the email address that’s stored in your Volkswagen ID) in which you can agree to download the Over-the-Air ID.Software2.3 update.
The update will be rolled out in waves and our planning for the countries in the coming calendar weeks (CW) is as follows:
• Wave 1 (CW38) - Germany and Austria
• Wave 2 (CW40) – Denmark, France, Ireland, Italy, Netherlands, Norway, UK, Spain, Sweden, Switzerland and others
• Wave 3 (CW42) – Greece, Lithuania, Luxembourg, Portugal, Romania, Slovenia and others
• Wave 4 (tbd) – Last wave for those of you who gave their agreement too late for the planned wave or who’s ID. was not running ID.Software2.1 at that time.
Please note that the rollout week does not necessarily mean, that your ID. will download the software in the exact same week. It can take up to several weeks before the download starts. Please read our Tips & Tricks carefully.
Important:
The following requirements are necessary:
• Active We Connect Start contract and your ID. is linked to your account (via the We Connect ID. app).
• Your ID. is already on ID.Software2.1.
• No factory reset or deleting the ID. from the app before the update is completely installed - otherwise we have to take your car out of the running campaign due to GDPR.
Best regards!